Collection of Personal Information
Information You Provide
We may collect personally identifiable information when you: Submit a form on our website (e.g., appointment request, contact form).Subscribe to our emails or newsletters. Communicate with us via phone, SMS, or email. Use our services or interact with our content. The personal information collected may include: Full name, Email address, Phone number, Mailing address, Health-related information (only as required for appointment scheduling under HIPAA compliance)
Information Collected Automatically
When you visit our website, we may collect certain non-personally identifiable information, such as: IP address Browser type and version Device information Time and date of access Referral website (if applicable) This data is collected through cookies and tracking technologies to enhance the user experience and optimize website performance.
Information from Third Parties
We may collect personal information from third-party services that help us perform statistical analysis, send emails or SMS messages, and provide customer support. Third parties are contractually obligated to maintain data confidentiality and only use your information to perform services on our behalf.
Use of Your Personal Information
We use the information we collect for the following purposes:
To provide chiropractic services and schedule appointments.
To personalize your experience on our website.
To communicate with you regarding your treatment, appointments, or other health-related matters.
To send promotional emails, newsletters, or text messages (with your consent).
To conduct customer satisfaction surveys and improve our services.
To comply with legal and regulatory requirements.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Sharing of Personal Information
We may disclose your personal information in the following circumstances:
HIPAA-Compliant Data Sharing
Your Protected Health Information (PHI) may be shared only in compliance with HIPAA regulations, including: With authorized healthcare providers for continuity of care. With insurance providers for billing purposes. With legal or government entities when required by law.
Service Providers
We may share your information with trusted third-party service providers, such as: Email and SMS communication platforms Payment processors (for transaction purposes)IT and website security services All third parties are contractually required to protect your data and comply with applicable privacy laws.
Legal Obligations
We may disclose your information if required to do so by law, such as: Court orders or legal processes To comply with HIPAA, CCPA, and other applicable laws In the event of suspected fraud or security breaches
Use of Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to:
Enhance website functionality and user experience.
Analyze traffic and optimize performance.
Ensure secure browsing and fraud prevention.
You can control your cookie preferences through your browser settings. However, disabling cookies may affect website functionality.
Data Security Measures
We implement strict security measures to protect your personal information, including: HIPAA-compliant data encryption. Secure Socket Layer (SSL) protocol for data transmission. Limited access controls (only authorized personnel can access your data).Regular security audits and system monitoring. Despite these efforts, no electronic transmission or storage method is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Patient Communication and SMS Policy (TCPA Compliance)
By providing your phone number or email, you consent to receive: Appointment reminders and confirmations. Important health updates and patient care notices. Marketing and promotional messages (with opt-in consent).
Opt-Out Options
You have the right to opt-out of communication at any time: To stop receiving SMS messages, reply "STOP".To unsubscribe from emails, click the “Unsubscribe” link in any email. For communication concerns, contact or call .
Your Rights Under HIPAA and CCPA
If you are a patient, you have rights under HIPAA and CCPA (for California residents), including:
HIPAA Rights
The right to request a copy of your medical records. The right to request corrections to your records. The right to know how your information is shared. The right to file a complaint if you believe your data has been mishandled.
CCPA Rights (California Residents Only)
The right to know what personal data we collect. The right to request deletion of your personal data. The right to opt out of data sharing with third parties. To exercise your rights, submit a request to or call .
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect: Changes in legal requirements (HIPAA, CCPA, TCPA updates).Operational changes in our services.Updates in security and data protection measures. Any updates will be posted on this page with the revised "Effective Date". We encourage you to review this Privacy Policy regularly.
Contact Information
If you have any questions about this Privacy Policy, please contact:
Business Name:
Business Address:
Phone:
Email:
Acceptance of Privacy Policy
By using this Site, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please discontinue use immediately.